Privacy Policy

---

RV Creative & Consulting (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information in accordance with the New Zealand Privacy Act 2020.

This Privacy Policy outlines how we collect, use, disclose and safeguard your personal information when you engage with us via our website, email, or through any of our services.
 

1. Information We Collect

We may collect the following types of personal information:

• Your name and contact details (such as phone number and email address)
• Business name and information relevant to the services we provide
• Billing and payment details
• Website usage data (e.g. via cookies or Google Analytics)
• Any other personal information you voluntarily provide to us 

2. How We Collect Your Information

We collect personal information directly from you when you:

• Make an enquiry through our website or email
• Engage our services (marketing, design, consulting or project management)
• Attend one of our events or subscribe to updates
• Connect with us via social media or referrals
• Use our website (automatically collected via browser cookies and analytics tools) 

3. How We Use Your Information

We collect and use your personal information to:

• Provide and deliver our services effectively
• Respond to enquiries and communicate with you
• Improve our website, services and client experience
• Send marketing communications or newsletters (if opted in)
• Manage internal business operations (including invoicing and record-keeping)
• Comply with legal obligations 

4. Sharing Your Information

We do not sell your information. We may share your personal information with:

• Trusted third-party service providers who assist us in operating our business (e.g. cloud-based platforms, payment processors, email marketing tools)
• Contractors or collaborators who help deliver services (e.g. freelance designers,      event suppliers)
• Legal or regulatory authorities, if required by law 

All third parties we engage are required to protect your personal information in accordance with New Zealand privacy standards.

5. Security of Your Information

We take reasonable steps to protect the personal information we hold from misuse, loss, unauthorised access, modification, or disclosure. This includes using secure platforms, strong password protection and limited access where appropriate.

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
 

6. Access and Correction

You have the right to access and request correction of your personal information. To do so, please contact us using the details below. We will respond within a reasonable timeframe and comply with our obligations under the Privacy Act.

7. Website and Cookies

Our website may use cookies and tracking tools to enhance your user experience and analyse site traffic. You can choose to disable cookies via your browser settings, although this may affect functionality.

We may also use tools like Google Analytics to understand visitor behaviour and improve our online services.

8. Third-Party Links

Our website or communications may contain links to third-party websites. We are not responsible for the privacy practices of other websites and encourage you to review their privacy policies separately.
 

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The most recent version will always be available on our website, with the effective date clearly shown.

10. Contact Us

If you have any questions about this Privacy Policy or the way we handle your personal information, please contact us at